BYmyCAR Noisy has much to be proud of. In 12 months, the occupancy rate of the workshop was multiplied by two, going from 18 to 35 entries per day on average! A real tour de force for this point of sale, which has been able to challenge itself and reach the first place of the BMW France car distribution network, in terms of activity progression.
"Everything starts with the customer," explains Francisco Pires, the site's after-sales manager for the BMW and MINI brands. "We simply listened to what he had to say: he wants efficient, quality service, without hassle. Often, he prefers not to go to the service center himself to save time... So we set up the home service with Otoqi, and our customers are thrilled!"
With more than 1,500 vehicles processed every day in Europe, Otoqi is a leader in car moving and fleet management services.
